July 18, 2012

Zone press

Highland Coffee owners unaware of zoning hearing that resulted in Urban Outfitters usurping their signage rights

Natalie Hofer, who has owned Highland Coffee Company on Bardstown Road with her husband Greg for 13 years, appreciates the sudden outpouring of support from loyal customers.

Following LEO Weekly’s recent story about the loss of their sign to the new neighbors next door — global trendy retail giant Urban Outfitters — much of the Highlands community has rallied in support of the local coffee shop and criticized Urban Outfitters for what they view as bullying tactics against a small local business. In a little over a week, a Facebook page called “Give Highland Coffee their sign back!” gained more than 350 members.

And though Natalie Hofer is eager to move past this disagreement, she was surprised to learn the city approved Urban Outfitters’ request to supplant Highland Coffee’s signage during a zoning meeting two months ago — a meeting she knew nothing about.

LEO recently discovered that on May 7, the Board of Zoning Adjustment voted unanimously to approve an application by Urban Outfitters for a “Variance Modification/Condition of Approval Deletion.” The original variance was approved in 1990, giving signage rights to the two tenants in the back of the lot, which included Highland Coffee and the now-defunct Knit Nook. The new application, supported by landlord Stuart Flowers, deleted the condition of approval giving signage access to Highland Coffee, instead giving Urban Outfitters the full rights.

When told about the hearing and vote, Hofer says neither she nor her husband was notified. But, she’s quick to add, “We plan to move forward and maximize the other signage options we have and let our customers, old and new, know Highland Coffee is alive and well.”

According to Chris Brown, the staff case manager for the case at the Board of Zoning Adjustment, the applicant and landlord were under no legal obligation to notify the owners of Highland Coffee about the vote because the vote was held in a “business session” and not a “public session.”

“Basically, when items are heard in business session, there is no public notice requirement,” Brown says. “With modifications of conditions of approval in variances like this, they can just go to business session because it’s not an actual new request on a variance or anything. It’s just modifying something that the board has already heard, contemplated and decided on.”

The bylaws for the Board of Zoning Adjustment give only two passing mentions to “business sessions,” but there might also be debate over whether a tenant affected by a variance could have a property interest created by the variance, allowing them notification rights.

And though Brown and zoning staff insist the application was not a modification of the variance — thus negating the requirement of notification — at three different sections in the meeting minutes the application is described as requesting a “variance modification” or “modified variance.”

Metro Councilman Tom Owen, who represents the 8th District where the businesses are located, says the applicants may have followed the letter of the law, but not necessarily proper neighborly etiquette.

“Lord help my soul, I think if a landlord’s going to try to take a sign away from a tenant, that minimally, the tenant ought to know about it,” Owen says. “That just seems to me like Tenant/Landlord 101.”

Owen also says that if business owners in such a case do not in fact have notification rights, there may need to be a review of notification procedures.

According to Board of Zoning Adjustment records from last year, applicants certainly have the upper hand there, as 237 of the 241 total applications were approved.

Landlord Stuart Flowers subsequently told WHAS that Highland Coffee never had any right to the signage, and he tells LEO Weekly that because Urban Outfitters takes up most of the building, this means they deserve full signage.

“They have 85 percent of the center,” he says, “so they’re the biggest gorilla in the room, if you will.”

Flowers also tells LEO he will pay for a new monumental sign at the entrance of the parking lot for Highland Coffee, but per city ordinance, the sign can be only 2-by-2 feet.

Regardless of recent events, Natalie Hofer remains optimistic about a potential meeting with Urban Outfitters.

“We think it can be a mutually beneficial relationship and we remain open to that possibility. I’m sure they plan to be here for a while, and we certainly plan to be here for many years to come,” Hofer says. “The most important part of our business is making great coffee and making our customers happy, and that’s what we need to focus our energy on.”

Urban Outfitters are a sneaky bunch

By vickibangs
Hmm, it seems to me that moving into a new neighborhood and immediately doing things to undermine and harm your neighbors is not a great way to start out. UO went to the trouble of getting a variance so they could take down the Highland Coffee sign, this seems like a sneaky move to me. This is so typical of how Big Corporations step all over the small business owner to get what they want. The landlord is not without blame here either. Even though legally no one did anything wrong, it sure feels wrong !!!

Perfect plan for having an

By hanselmoore
Perfect plan for having an illuminated letters and easily to find the coffee store and much better if you put a lights during nights even morning.

Definitely, this is not a

By demipurles12
Definitely, this is not a good way to start out in a new neighbor. I guess he must make his move to have a good name in this new neighborhood. increase youtube views and how to get vimeo views

zoning

By mivpl
signage during a zoning meeting two months ago — a meeting she knew nothing about.tax attorney

Since yacht charter Sweden

By imssol
Since yacht charter Sweden is part of the Schengen agreement, many will find entering the country just a simple formality http://www.yachtchartersweden.com/

Hi

By coca
Highland Coffee Company is very famous in my country. Cafe of this is very tasty but is it very expensive so I can't drink frequently. NSW maths syllabus

Natalie Hofer, who has owned

By amabelmathews89
Natalie Hofer, who has owned Highland Coffee Company on Bardstown Road with her husband Greg for 13 years, appreciates the sudden outpouring of support from loyal customers. SEO Services Company

I couldn't agree

By piekas
I couldn't agree more.. http://www.binaereoptionenonline.com/ - binäre optionen

Greed is good...

By jandrew919
To paraphrase my pal Gordon Gekko, he and I both think that this is nothing more than a huge greedy corporation hooking up with a greedy local landlord to screw the little guy. Who the fuck isn't going to see or know where to find Urban Outfitters? It's a perfect example of what's wrong with our society. I wouldn't shop there if it was the only store in town.

informacja tutaj In reality,

By sirre
informacja tutaj In reality, the sandwich boards along Bardstown Road are all illegal, unless they have a permit established for them. The amount of traffice that UO will generate for Highland Coffee will be phenominal. dukan

it is a good news, I am sure

By adele_stuart
it is a good news, I am sure that we will see improvements in this way! Sporades

urban/highland confrontation

By ubu08
This is all silly. Ear-x-tacy never put Seviche's name on their signage. When you lease a space, there's no guarantee you will get any kind of signage. In reality, the sandwich boards along Bardstown Road are all illegal, unless they have a permit established for them. The amount of traffice that UO will generate for Highland Coffee will be phenominal. It's ashame they can't see that and keep complaining.

Struggle

By safoonmark
Any help is always good so I’m looking forward to this series. I always struggle with what exactly to put in the title, I don’t want to make it too long or miss out by making it too short . commercial skylight

Brilliant post. Every

By Hammer
Brilliant post. Every morning before going to work I always drink 1 cup of coffee. I used to stop by in Highland Coffee with my greenville auto and used nissans in south carolina.

Greetings thanks for

By danerpackle
Greetings thanks for fantastic publish i was looking for this concern previous two nights. I will look for next valuable posts. Have pleasurable admin. cell phone listening

Outfitters’ request to

By ahmed
Outfitters’ request to supplant Highland Coffee’s signage during a zoning meeting two months ago — a meeting she knew nothing about. facebook mobile advertising

The place is very noticeable

By selenamurphy
The place is very noticeable due to its large signage outside. Its one big factor to a business of having a business signage for customers' sake. That would lead them to your establishment and that's where transactions starts. I've learned such information during our quality assurance certification in California in business and marketing topics.

We plan to move forward and

By raneelager
We plan to move forward and maximize the other signage options we have and let our customers, old and new, know Highland Coffee is alive and well.” cell phone spy software

Multichannel retailer

By pauladam20
Multichannel retailer Urban Outfitters Inc. says the online channel shined again in its first fiscal quarter of the year, as multichannel initiatives and other investments in e-commerce continue to pay off. Lexus Car Repair Huntington Beach

We plan to move forward and

By ahmed
We plan to move forward and maximize the other signage options we have and let our customers, old and new, know Highland Coffee is alive and well.” Local SEO

Hopefully the two parties

By SamsonL
Hopefully the two parties can figure out their issues and get along. At web design columbia sc we go to our local coffee shop and support the business' around them.

You make it entertaining and

By Aisin
You make it entertaining and you even now manage to help keep it wise. I cant wait to go through additional from you. That is really an incredible weblog.Rolex Watches and iwc watches

Very useful post. This is my

By johny123
Very useful post. This is my first time i visit here. I found so many interesting stuff in your blog especially its discussion. Really its great article. Keep it up.http://www.auteur-web.com

edu today

By usman8
I have found this article very exciting about Linkedin. Do you have any others on this topic? I am also sending it to my friend to enjoy your writing style. Thanks edu today

mutually beneficial

By Rickysss
It's been such a great reading, very important to have this type of information on the subject. Thanks for sharing. check it out

Stimulant effect of caffeine

By Amywillerton
Kinda glossed over the fact that the stimulant effect of caffeine wears off and your brain eventually adapts to it so it requires more caffeine to produce the same level of alertness. underground utility locating companies

very good done

By Rickysss
I think that I can see the potencial in you, because of great enthusiasm in your work. Thanks for great article, again. continue

jewelrysegment

By jessicabrook
jewelrysegment it’s by this post I stumbled upon my answer for exactly what i was looking for. Thanks to suit the amazing post looking to find more quality post.

The United States ranks

By Phappie
The United States ranks first in rates of homicide of children under the age of four years. Forty-five percent (45%) of all child murders occur in the first 24 hours of life, and thus can be classified as neonaticide versuchen diese

“We plan to move forward

By ahmed
“We plan to move forward and maximize best essay sites the other signage options we have and let our customers, old and new, know Highland Coffee is alive and well.”

It’s just modifying

By ahmed
It’s just modifying something that the board has already heard, contemplated and decided on.” Tattoo Shop

ingiltere'ye gitmek artık

By jakosez
ingiltere'ye gitmek artık daha kolay! Sizde ingiltere vizesi sitesini ziyaret ederek, gerekli belgeleri tamamlayıp vizenizi en kısa süre içerisinde temin edin! Ayrıca.. Kktc'nin aktif alışveriş portalında sizde yerinizi alın. İlanlarınızı ekleyin ve kısa zamanda hedef kitlenize ulaşın. Kıbrıs'ta ilan farkı KKTC'de araba ilanı, ev ilanı, satılık daireler, kiralık daireler, ve ilan adına ne varsa bu sitede! kktc ilan ile! Otomobil, emlak, cep telefonu, elektronik... İster alın, ister satın.Binlerce ziyaretçiyle kktc ilan vermek ve hedef kitlenize ulaşmak çok kolay. İlanlarınızdan hızlı geri dönüş sağlamak istiyorsanız, doğru adrestesiniz.

“We plan to move forward

By ahmed
“We plan to move forward and maximize essay writer the other signage options we have and let our customers, old and new, know Highland Coffee is alive and well.”

Give Highland Coffee their

By ahmed
Give Highland Coffee their sign back!” gained more than 350 members. carhirebristolairportonline.com

I am happy to find your

By ahmed
I am happy to find your distinguished way of writing the post. Now you make it easy for me to understand and implement the concept. Thank you for the post. bespoke trailers

It’s just modifying

By ahmed
It’s just modifying something that the board has already heard, contemplated and decided on. Cardiff bed and breakfast

The new application,

By ahmed
The new application, supported by landlord Stuart Flowers, deleted the condition of approval http://www.scholarshipland.org/high-school-junior-scholarships/ giving signage access to Highland Coffee, instead giving Urban Outfitters the full rights.

Hi thanks for this article,

By ahmed
Hi thanks for this article, it very helpfull , best essay australia I wanna say thanks for it, I very like it, I will visit this site soon, thanks

limewirepros

By limewirepros
certainly a fantastic piece of work ... It has relevant information. Thanks for posting this. Your blog is so interesting and very informative.Thanks sharing. Definitely a great piece of work Thanks for your work.http://www.limewirepros.com

ROCK

By ahmed
According to Board of Zoning Adjustment records from last year, applicants certainly have the upper hand there, as 237 of the 241 total applications were approved. School search London

I am satisfied to discover

By cciting
I am satisfied to discover your recognized way of composing the publish.192.168.1.1

We create music that

By cciting
We create music that hopefully makes people feel good and pat their feet. mapquest mapquest driving directions

MONA

By yogesh
The bylaws for the Board of Zoning Adjustment give only two passing mentions to “business sessions,” but there might also be debate over whether a tenant affected by a variance could have a property interest created by the variance, allowing them notification rights. Panasonic Headsets

aarohi

By yogesh
When told about the hearing and vote, Hofer says neither she nor her husband was notified. But, she’s quick to add, “We plan to move forward and maximize the other signage options we have and let our customers, old and new, know Highland Coffee is alive and well. aerial inspection surveys

ROS

By yogesh
LEO recently discovered that on May 7, the Board of Zoning Adjustment voted unanimously to approve an application by Urban Outfitters for a “Variance Modification/Condition of Approval Deletion. motorbike clothing

RANI

By yogesh
I have been programma to shop unique so that I can remove my clan on fishing excursions on the weekends. I dream that I do nay receive looted in the writ! KENT AND LONDON

I very be appreciative for

By ADELAIDE777
I very be appreciative for the bloggers workings and can hold for a lot of mail from the main heading. facilitate me custom term papers delight visit with my link.I sure enough hope you'll learn and get a allotment of information.

Great ! actually affluent

By ADELAIDE777
Great ! actually affluent content aide in Nursingd unbelievably wise in aide passing strip. I got it my rationalization from up here college essays. I awfully suggest his/her works with the helpful enlightening info. Thanks a lot…

I am commenting to let you

By jimmyjacks
I am commenting to let you know what a terrific experience reading through your web page. This web page has a wide variety of pieces and written in awesome style of writing plant based memory foam

Technically correct

By pauladam20
While the actions taken by all are technically correct ,and I have great respect for Chris Brown as one of the better and more knowledgeable Urban Planners, this still doesn't pass the smell test .That no Board member asked if there were any other tenants in the center is curious. garage improvement